bm389 Privacy Protection Policy
The bm389 platform protects your personal data to a defined standard. This policy clearly explains what data is collected and for what purpose.
Introduction and Purpose of This Policy
bm389 is an online gaming platform built for players in Myanmar, and we are committed to protecting the personal data of every player who uses our services.
This Privacy Policy applies to all individuals who access the bm389.bio website, open an account, or use our services. Please read and make sure you understand this policy. By continuing to use this website, you agree to the terms set out in this policy.
We use SSL encryption to protect your data and handle it responsibly — never selling or disclosing it to third parties.
Last updated: 30 October 2026
Types of Information We Collect
We collect only the information necessary to deliver our services effectively and to protect the security of our players.
2.1 Information Collected at Account Registration
Personal Data
- Full name
- Date of birth
- Email address
- Phone number
- National ID / NRC number
Financial Data
- Payment information
- KBZPay / Wave Money / AYA Pay account number
- Deposit / withdrawal records
- Bank transfer details
2.2 Data Collected Automatically from Website Usage
Technical Data
- IP address
- Browser type and version
- Device type
- Cookies data
Gaming Data
- Game history
- Betting records
- Login and logout records
- Time spent on the platform
For What Purpose Is Your Data Used
We use the personal data we collect only for the following purposes —
3.1 Providing Services
Your data is used to create, manage and secure your account, process deposits and withdrawals, provide bonuses and rewards, and keep gaming services running smoothly.
3.2 Identity Verification (KYC)
We may use your personal data to run checks in order to prevent financial risks and protect your account. This also includes confirming that you are 21+.
3.3 Customer Support
Your data may be referenced when handling player inquiries, complaints and support requests.
3.4 Platform Improvement
We analyze data to improve the website, identify and fix bugs, and enhance the player experience.
3.5 Communications
Your data may be used to send you promotions, policy updates and important account-related notices. If you no longer wish to receive these, you can contact our customer support to opt out.
Data Sharing Policy with Third Parties
bm389 does not sell or rent your personal information to third parties. However, limited data may be shared only in the following circumstances—
Payment Services
Only the data necessary to process deposits and withdrawals is shared with payment service providers such as KBZPay, Wave Money, and AYA Pay.
Legal Requirements
If disclosure is required by applicable law, court order or regulatory authority, we will comply accordingly.
Technology Services
Technology service providers that work with us to operate the platform are bound by data protection agreements consistent with our privacy policy.
Business Transfers
In the event of a merger, acquisition or asset transfer, data may be transferred to the new owner and players will be notified in advance.
Cookie Usage and How to Control It
Our website uses cookies. A cookie is a small text file stored in your browser that helps the website run more smoothly.
5.1 Types of Cookies We Use
- Essential Cookies: Used for core website functions, such as maintaining your login session.
- Functional Cookies: Used to remember your language and display preferences.
- Analytics Cookies: Collect data on site visits and usage patterns to help us improve the platform.
5.2 Controlling Cookies
You can disable or delete cookies through your browser settings. However, if essential cookies are turned off, some features of the website may not work properly.
How Long We Keep Your Data
We retain data for the duration of the service and for as long as necessary after it ends to meet any legal or financial obligations.
Once the legally required retention period has passed after account closure, personal data will be securely deleted or anonymized. Financial records are kept for the period required by law.
Your Data Rights
Every player using our website has the following rights regarding their personal data—
Right to Access
You have the right to request and view the data we hold about you.
Right to Rectification
You have the right to request corrections to any inaccurate or incomplete data.
Right to Erasure
You have the right to request deletion of your data, unless it conflicts with legal obligations.
Right to Data Portability
You have the right to request your data in a readable format.
Right to Object to Data Use
You have the right to object to our processing of your data for certain purposes.
Right to Withdraw Consent
You have the right to request withdrawal of consent-based data processing, though some services may become limited as a result.
To exercise any of these rights, contact us via our 24/7 Live Chat or at [email protected]. We will act on your request promptly from the date we receive it.
Data Security Measures
bm389 applies technical and organisational security measures to protect your personal data—
- SSL Encryption: All data transferred between the website and your browser is encrypted using SSL technology.
- Access Control: Only authorised personnel among our staff are permitted to access personal data.
- Data Storage: Data is stored on secure servers and backed up regularly.
- Threat Monitoring: Unauthorised access attempts and suspicious activity are actively monitored.
- Staff Training: Our staff receive regular training on personal data protection best practices.
That said, no digital platform can guarantee 100% security. If a threat is detected, we will notify players as quickly as possible. You also have a responsibility to keep your login account and password safe.
Under 21 Protection Policy
bm389 is only accessible to users aged 21 and above. We do not intend to collect or store data from anyone under 21. Date of birth information is required at registration, and any account found to have provided incorrect information will be closed immediately.
If you are aware of anyone under 21 using this platform, please report it immediately to [email protected].
These Policy Changes
bm389 may update this Privacy Policy from time to time. Any changes will be reflected on this page, and significant updates will be communicated to players at their registered email address.
Continued use of the platform after a policy change will be taken as acceptance of the updated policy. We recommend reviewing this policy regularly.
Contact Us Regarding Personal Data Matters
If you have any questions about this Privacy Policy, you can reach bm389's customer support—